Return & Refund Policy – MOPS

MOPS INDIA

Melody Band Party | Natak | Kirtan | Booking Services
📧 contact@mopsindia.in
📞 +91 9668436595 / +91 9556666637
🌐 www.mopsindia.in

📄 Booking Contract & Cancellation Terms

(ମେଲୋଡି ବ୍ୟାଣ୍ଡ ପାର୍ଟି ବୁକିଂ ଚୁକ୍ତିପତ୍ର ଓ ବାତିଲ ନିୟମ)

Booking Details

Service Provider Team: ___________
Client Name: ___________
Contact No: ___________
Event Date: __ / __ / ____
Event Location: ___________
Total Amount: ₹ _______
Advance Paid: ₹ _______
Balance Amount: ₹ _______

✅ Booking Confirmation

Advance received = Booking confirmed. WhatsApp / Email confirmation legally valid hoga (as per IT Act 2000). Balance amount program start hone se pehle dena hoga.

❌ Cancellation Policy

By Service Provider:
• 10 Days Before: Advance refund + 25% penalty
• 7 Days Before: Advance refund + 50% penalty
• Same Day: 100% final amount + penalty
By Client:
• 10 Days Before: 50% advance refund
• Within 7 Days: No refund
• Same Day: 100% payment (no refund)

🌧 Force Majeure

Natural disaster, govt restriction, accident ya medical emergency me event reschedule hoga. Possible na hone par sirf paid amount refund hoga (no penalty).

⚖️ Responsibilities

  • Client stage, electricity & permissions arrange karega
  • Damage hone par client responsible hoga
  • Unsafe situation me program stop ho sakta hai (no refund)

📜 Legal

Yeh contract Indian Contract Act 1872 ke under valid hai. Jurisdiction: Odisha Local Court.

💰 Refund Time

Refund 3–7 working days me Bank / UPI ke through process hoga.

Client Signature
Name: ___________
Date: ___________
Service Provider Signature
Name: ___________
Date: ___________
Seal: ___________

Issued by MOPS INDIA
🌐 www.mopsindia.in | 📞 +91 9668436595 / 9556666637
📧 mopsmithun@gmail.com | support@mopsindia.in

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